KUALA LUMPUR, 4 DECEMBER 2025 – The Malaysia Competition Commission (MyCC) is conducting a Study on the Improvement of the Umrah Industry in Malaysia, which began in October 2025 pursuant to Section 16(g) of the Competition Commission Act 2010 [Act 713]. The study seeks to examine market structures, assess current industry conditions and support long-term improvements within the Umrah’s economic market framework.
This study will focus on three key areas including analysing the market structure and operational patterns of Umrah industry players, understanding the current demand and supply trends for Umrah services and identifying critical issues as well as challenges from the perspectives of competition, market and regulatory. These objectives will provide comprehensive input to strengthen future improvements.
Based on the findings, MyCC will propose recommendations and appropriate interventions to the Government in strengthening market monitoring mechanisms, promoting healthy competition and supporting the sustainable development of the Umrah industry.
MyCC has engaged with a broad range of stakeholders including associations, travel agencies and airlines from October until December 2025, to gather comprehensive insights into the industry’s current landscape.
As part of its data collection efforts, which involve survey distribution for public participation, MyCC launched the Umrah Pilgrims’ Survey on 2 December 2025. The survey is accessible via https://forms.gle/u1rAgF9zVXTHFAJ27 until 19 December 2025 (Friday).
The insights and information provided by the public and industry stakeholders will play a vital role in shaping policy recommendations and improvement measures to create an Umrah market that is efficient, transparent and competitive, ultimately benefiting the Malaysian consumers at large.